Call volume
Workspace
Overview
RD
Developer
Preparing your workspace…
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Account suspended
Your credit balance ran out
Calls, recordings and transcriptions are paused until you top up.
Today
Your support operation
Live performance across your workspace.
Team
Agent performance
Configuration
Applications
Each app has one memorable code for customer and support-team onboarding.
Access control
Support team
Review sign-up requests before an agent can receive calls.
Performance
Call analytics
Daily answered calls
Team performance
Rostered hours come from each agent’s working schedule for this application.
Call intelligence
Recordings & transcripts
Stereo recordings, speaker-labelled transcripts and AI summaries will appear here.
Billing
Credits & billing
Top up prepaid credits, choose a plan and follow every charge as it lands.
Add credits
Plan & usage
Plans
Upgrades take effect today; the closed period is invoiced and unused time is returned.