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RRingDesk

Developer control center

Customer conversations, under control.

Provision support applications, approve your team, and understand every call from one secure workspace.

Identity protectedRealtime analyticsCall intelligence

Welcome

Sign in to your workspace

Use the account you want to bill this workspace to.

By continuing, you agree to your organization’s support data policy.

New workspace

Create application

Application settings

Edit application

Smart routing

Calls go to the nearest available agent first. If they do not answer within the ring timeout, RingDesk moves the call to the next nearest available agent. Available on Growth and above.

Customer information shown to agents

Add app-specific fields such as merchant or store name. Eye controls whether agents see the field during a call.

Plan details

Plan

Compare all plans

Change plan

Confirm the change

Billing

Plan updated

Plan feature

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Application code

Ready for enrolment

This code remains available from the application settings.

Dashboard settings

Choose your live view

Drag cards into your preferred order. Use the eye control to show or hide each metric.